Information questions

Frequently Asked Questions

Will I receive the same product that I see in the picture?

We take great care to ensure that the product images displayed on our website accurately represent the item you will receive. All images are captured with professional photography and showcase the product's true colors, size, texture, and design. 

Where can I view my sales receipt?
  1. Check Your Account Dashboard:

    • Log in to your account on the website.

    • Navigate to the "Orders" or "Purchase History" section in your account dashboard.

    • Locate the specific order and click the "View Receipt" or "Download Receipt" link.

  2. Email Receipt:

    • Most WordPress e-commerce sites automatically send a purchase receipt to your registered email after completing a transaction. Check your inbox (and spam folder) for an email with the receipt attached.

  3. Success/Receipt Page:

    • After completing a purchase, you may be redirected to a success or receipt page where you can view and download your receipt directly.

How can I return an item?
  • Log in to your account on the website.

  • Go to the Orders section and select the order containing the item you wish to return.

  • Look for a "Return" or "Request Return" option. If not available, contact customer support.

Will you restock items indicated as “out of stock?”

All items will be restocked, especially if they are seasonal or limited-edition products. The store’s return or inventory policy may provide more clarity.

Where can I ship my order?

During checkout, you will only see shipping options available for your address based on the defined shipping zones

Delivery Time ?

Domestic Deliveries in India: Delivery times typically range from 15 to 20 working days, depending on the geographic location and courier service used.

Quick Commerce: Some e-commerce platforms aim to deliver within 20 days in major cities, though this is not universally available.

Standard Delivery: For most online purchases, delivery usually takes 15 to 20 business days after processing.

Address:

No 134 GF,
Rajakamangalam Road,
Chettikulam jn,
Nagercoil
Kanyakumari
TAMIL NADU 629002 .